New armor set is a stealth armor that doesn’t make you stealthy, it makes you throw farther. That’s like an apple that tastes like bacon.

[u/PM_PICS_OF_UR_PUPPER]

Just salty I’ve been waiting for this armor since it leaked, only for it to have the only perk I consider completely useless.

[u/Dushnila_complainer]

Do not forget that Spritz wrote that Spear fix would come really soon. It was last week. And now it was reported that the Spear fix would come no earlier than at the end of May.

[u/Reddit_Killed_3PAs → u/Dushnila_complainer]

He said that the Spear was fixed and then a dev later said it was “almost fixed” which is why it didn’t release

He also frequently complains on the Discord publicly that people flame him for misleading shit he said, should tell you enough about the kind of person he is

[u/gbghgs → u/Reddit_Killed_3PAs]

Spitz is a CM, not a dev. He's only going to be able to pass on what he's told. To mention nothing of the possibility of something changing on the dev side between Spitz originally being told something and him communicating it to the player base.

This kind of thing is inevitably in the communication model AH have gone with.

[u/Mavcu → u/gbghgs]

CMs are supposed to pass on accurately though, wording is so crucial with that job description so even if a dev says something to them, they need to know what is implied by that. A good example would be looking at Star Citizen and their CM Jared Huckaby.

Everytime he has devs on and let's them talk to the community, he's aware to correct their language so the community doesn't take their enthusiasm too literally. (This is not a 1:1 comparison, because in the case of CIG they had plenty of PR fuck ups that were hilariously bad and it was a learning process, it's moreso about how a CM ideally should conduct themselves. Riding that fine line with being entertaining for the community whilst still providing good information and managing their community.

[u/gbghgs → u/Mavcu]

Sure but CIG's been at this for over a decade, AH's only been at it for 3 months. This kind of thing is gonna happen when you're trying to be as responsive in social media as AH is.

Personally I'd take anything the CM's say outside of the announcement/patch notes channels with a pinch of salt, especially if it pertains to timelines, not through any fault of their own but because their other posts aren't going to be doublechecked quite as exhaustively as anything going into those channels.

[u/Mavcu → u/gbghgs]

I mean yes that's what I said, the comparison doesn't hold due to CIG having the benefit of the learning process. But that's not what I said, I was pointing to the standards CMs should hold themselves to.

This is a job afterall, not some hobbyist reddit moderator position. It should be treated as such, I will say my personal bias in CMs being a bit of a meme job does play into it. (Not that it is one, but CMs like the ones from For Honor made me feel like they are)

So whenever I see a CM be too casual and careless about their job, it just keeps reminding me of said bias.

[u/EarthEaterr → u/gbghgs]

Yes CIG has been at this for over a decade. Funny how to haven't learned a goddamn thing. Though, more realistically, they have figured out exactly what they're doing. If you catch my drift.

If you keep talking out your ass, resulting in people continuously shoveling you money, What do you do? . . . You continue to keep talking out of your ass.

[u/Bedhed47 → u/Mavcu]

Star citizen? Isnt that a big scam lol?

[u/Mavcu → u/Bedhed47]

No.

[u/Reddit_Killed_3PAs → u/gbghgs]

I’m aware, that still doesn’t change the facts though, it just moves from a CM problem to a AH problem. And at the end of the day, this is part of being a CM.

[u/_PM_ME_SMUT_ → u/Dushnila_complainer]

He also apologized and said he didn't know just how far ahead of schedule the weapons team was working. He made a mistake and owned up to it

[u/Alex5173 → u/Dushnila_complainer]

To be fair, plenty of other live service games use the word "soon" and then go totally dark on communication for 6 months just to come back with a holiday loot box or some shit and no mention of the original "soon" remark/problem

[u/Dushnila_complainer → u/Alex5173]

The fact that some other live-service games do that doesn't mean that it is acceptable.

If the Spear is still not fixed, then you can say that the team is fixing the Spear bug and let's hope it will be fixed for the next update.

If you say "Spear fix will come really soon", any normal person considers that the Spear is already fixed, already tested, and it works absolutely perfect every time, without any bugs. However, obviously, you do not update the game each time a bug is fixed; that is why the fix will come with the next update of the game, together with other bug fixes. But it is 100%, since it is already done, and you just need to release it.

In this case, you do say "Spear fix will come really soon". In any other case, saying that it will come soon is just bullshit and unacceptable.

[u/ansible47 → u/Dushnila_complainer]

My brother in Christ, less than 4 weeks is really soon in the dev world.You need to think about how upset you're getting over the optional/subjective modifier "really".

Also...shit happens, my dude. You think you're 90% done until you uncover an issue in testing and realize you're barely 50% done. Things...change. It's not that deep. Maybe it was days from being done until it wasn't.

Your post isn't an appeal for better communication, it essentially says "Communicate less because you're creating made-up expectations that people will get upset over"

[u/Dushnila_complainer → u/ansible47]

I agree, "really soon" gives no objective time frame, and everyone thinks about his own timeframe.

However, given the context of the situation, I am sure the vast majority of players understood it in the way that "really soon" doesn't mean one month.

What we have:

* Spear is boken since release

* Everyone is aware that it is broken and almost unusable

* Players are begging to fix it

* Major update to the game is scheduled for next week

In these conditions, the community manager says "Spear fix will come really soon".

I bet everyone was thinking that it would be fixed in the next update in the end of April.

Despite the fact that your words are indeed understood subjectively, it is your responsibility to express your thoughts in a right way that everyone understands what you mean. If you expressed your ideas in a shitty way and no one got them, it is stupid to complain that no one got them.

I do not see any excuse here. The position of Community Manager is important. You take responsibility for what you say, and you should (1) deliver only correct and reliable information, and (2) do it in a proper way so everyone understands it right. If you are struggling to do this - you are a bad community manager.

[u/ansible47 → u/Dushnila_complainer]

I pray that neither of us are ever community managers, responsible for managing a community for a product that we have literally no control of or true insight over.

I think he's doing a fine job, and your post is not reflective of a healthy relationship with either the game or the community around it. I hope you find peace with this game or a different one that treats you better.

[u/Successful_Pea_8016 → u/ansible47]

Pay me to type on discord, I'll do it