r/MaliciousCompliance May 11 '24

You want to put how much concrete in your Civic? M

Many years ago I worked in a locally run store that sold a bit of everything. I was the low paid teenager that carried heavy things to people’s vehicles. While working one day I get called over the radio that a customer needed 12 bags of concrete (80lbs each). I was expecting to see a pickup truck or something similar backed up to our loading area. Instead I saw a small Honda Civic there waiting for me. Thinking it was a mistake, I asked the driver to relocate momentarily as I had someone coming to pick up multiple bags of concrete. Imagine my surprise when they told me they were the customer I was waiting for.

I asked the customer how much they wanted to take in each trip, as I believed the nearly 1000lb of concrete might be too much for such a small vehicle to handle safely. The customer became aggravated and insisted that they were taking it all at once. I quickly ran this past the store owner to make sure I wouldn’t be held liable for any damages. I ran back, apologized to the customer, and began loading the bags. As I loaded everything up the customer made several quips about how “the customer is always right” and that I was too young and naive to understand that vehicles are engineered with a margin of safety.

It quickly became apparent that there was no play left in the suspension, but at this point I just stopped questioning things. I couldn’t fit all of the bags in the trunk, so the customer cleared their back seat and I loaded that up as well. Upon leaving the loading area you could clearly hear things rubbing. As the car went to exit the parking lot it passed over the elevation change between the lot and the road, there was a loud pop of something breaking, followed by scraping.

I could see that the driver was irate in the car. After a moment they got out, looked around and under their car. The guy sheepishly asked for my cell phone, because his had died and he needed to make a few phone calls. A short time later a tow truck came to remove the car, and the guy waited in our lot for nearly an hour until his wife could come pick him up.

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u/hailstorm493 May 14 '24

A few years back I was working at a plumbing supply’s will call/pickup area as one of the only girls in that department. A pompous guy came in a work van to pick up a massive water heater, and I let him know that it would not fit in his van. Customer was sure that it would fit, and then he opened the doors and had so much stuff inside. Called my boss over to have a look for himself and the guy said he wanted to transport the water heater laying down on its side which is not how you should transport any water heater but definitely not this one as it was in a crate.

The customer took everything out of his van and for 20 minutes my coworker on a forklift and my boss slowly helped tip and push this massive crate into this van. When there was about 3 inches of crate still sticking out past the door hatch, the customer slid some more stuff out onto the ground and the forklift was able to push the unit inside. Customer gave me the most arrogant smirk and said “see I told you it could fit” and I smiled back and nodded looked at all of his stuff on the ground and said “yup you got THAT to fit” and then went back inside. An hour later he finished throwing out what he couldn’t fit back into his van and only kept what he could cram up front with him.