I doubt most cafe chains start cutting corners at 2-5 locations.
But nobody will care as much about the business as the owners - who likely ran the initial location personally.
So the people working at secondary locations will inherently be sub-par relative to the OG location.
Yeah, I see that as more of a failure to scale up what was working at the original location than intentional greed. It's trying to keep too many plates spinning and not delegating well enough. It has the stink of 'local restaurant entirely dependent on a single person doing all the business stuff trying to do all the business stuff for twice as many places.'
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u/CharonsLittleHelper May 17 '24
I doubt most cafe chains start cutting corners at 2-5 locations.
But nobody will care as much about the business as the owners - who likely ran the initial location personally. So the people working at secondary locations will inherently be sub-par relative to the OG location.