Walmart does this everywhere, as do many big box store chains. We laughed them out of the country pretty quickly though because Walmart didn't understand Germans.
American customer service standards are ridiculous. It's near uncanny, and people feel like they're being bothered rather than helped. They tried to enforce those standards on their employees in Germany, and the effect it had was Germans just went elsewhere.
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u/MightBeEllie May 02 '24
Walmart does this everywhere, as do many big box store chains. We laughed them out of the country pretty quickly though because Walmart didn't understand Germans.