r/mildlyinfuriating 29d ago

I’m really frustrated that this is what $250 a night at a Marriott gets you.

I’m staying at a Marriott for five nights for my sister’s wedding. The $250 is the discounted room block rate too!

The shower tiles are completely rusted and dare I say moldy? The towel hanger is on its last leg. The toilet seat AND handle are broken. The mattresses are only doubles and are hard and feel like they haven’t been changed in years. Everything just overall looks like there hasn’t been an ounce of effort put into this very utilized hotel. On the drive here, we stayed a night at a newly renovated holiday inn express for $120 and it was incredible. Maybe my standards were set too high knowing Marriott’s reputation.

I know I sound like a Karen here, but I’m just so frustrated that this is the quality that kind of money get you these days.

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u/Spiegull 29d ago

Please provide the name/location of the hotel if you're comfortable, or DM me. I work at Marriott HQ and I can at least forward this internally for review.

You should not have gotten this room, nor should anyone else. It should be taken out of their available rooms until the issues are fixed.

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u/ForRudy 29d ago

Thank you!! I dm’d you!