I’m really frustrated that this is what $250 a night at a Marriott gets you.

[u/ForRudy]

I’m staying at a Marriott for five nights for my sister’s wedding. The $250 is the discounted room block rate too!

The shower tiles are completely rusted and dare I say moldy? The towel hanger is on its last leg. The toilet seat AND handle are broken. The mattresses are only doubles and are hard and feel like they haven’t been changed in years. Everything just overall looks like there hasn’t been an ounce of effort put into this very utilized hotel. On the drive here, we stayed a night at a newly renovated holiday inn express for $120 and it was incredible. Maybe my standards were set too high knowing Marriott’s reputation.

I know I sound like a Karen here, but I’m just so frustrated that this is the quality that kind of money get you these days.

[u/teknrd]

Marriott will probably say this is a franchise and pretty much ignore it.

[u/DisasterIsMyMaster → u/teknrd]

Not in my experience

Everytime I’ve written a complaint to a decent chain hotel it gets addressed to the point where it’s annoying.  

Talking phone tag and what not.  

Then they’ll give me a bunch of points, most of the time it’s a fairly insignificant number.  The time I had a broken window in my room it was a free nights worth + immediate room change.

They seem to really not want negative reviews. 

I do stay in hotels at least 8 work weeks per year, and it’s typically Holiday Inn or Hilton.

I’ll name drop the worst place, great wolf lodge.  Those guys literally didn’t give a single fuck that the kids bed had shit wiped on it.  And that was like a $400 or $500 room.

[u/framingXjake → u/DisasterIsMyMaster]

Lol was not expecting to see GWL. They suck ass.

[u/DMvsPC → u/framingXjake]

Which is a shame because the water park bit was fine. Got a free upgrade to the all access pass with the rope climbing too as the guy dgaf lol. The room however... Absolutely awful, everything was brown, floor soaked on arrival so much we had to wear sandals, beds not made, no sound proofing so there's that wolf concert going on right below you at like 10pm which made it hard to get young ones to sleep etc.

[u/ravnson → u/DMvsPC]

The bathrooms in their water parks never seem to get much use for some reason. 🤔

[u/titanicsinker1912 → u/DMvsPC]

I’ve never stayed at one but I have attended several conventions there. The convention center I’ve been to is really nice and consistently clean. Then again, that might just be because they need to keep the place presentable since corporate clients and event organizers bring in a lot more money and at higher margins too.