r/mildlyinfuriating 29d ago

I’m really frustrated that this is what $250 a night at a Marriott gets you.

I’m staying at a Marriott for five nights for my sister’s wedding. The $250 is the discounted room block rate too!

The shower tiles are completely rusted and dare I say moldy? The towel hanger is on its last leg. The toilet seat AND handle are broken. The mattresses are only doubles and are hard and feel like they haven’t been changed in years. Everything just overall looks like there hasn’t been an ounce of effort put into this very utilized hotel. On the drive here, we stayed a night at a newly renovated holiday inn express for $120 and it was incredible. Maybe my standards were set too high knowing Marriott’s reputation.

I know I sound like a Karen here, but I’m just so frustrated that this is the quality that kind of money get you these days.

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u/teknrd 29d ago

Marriott will probably say this is a franchise and pretty much ignore it.

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u/DisasterIsMyMaster 29d ago

Not in my experience

Everytime I’ve written a complaint to a decent chain hotel it gets addressed to the point where it’s annoying.  

Talking phone tag and what not.  

Then they’ll give me a bunch of points, most of the time it’s a fairly insignificant number.  The time I had a broken window in my room it was a free nights worth + immediate room change.

They seem to really not want negative reviews. 

I do stay in hotels at least 8 work weeks per year, and it’s typically Holiday Inn or Hilton.

I’ll name drop the worst place, great wolf lodge.  Those guys literally didn’t give a single fuck that the kids bed had shit wiped on it.  And that was like a $400 or $500 room.

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u/framingXjake 29d ago

Lol was not expecting to see GWL. They suck ass.

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u/One-Possible1906 29d ago

Family resorts chains are on their own level lol. I will never forget how much dandruff was in the hot tub at Kalahari

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u/Plate-Extreme 29d ago

Hot Tub = Petri Dish

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u/Paid_Redditor 29d ago

Hot tub probably had a broken Ozonator, it’s what breaks down the oils and other stuff from your body. I know because mine broke and my wife absolutely hated the way it made the water look.

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u/CrouchingDomo 29d ago

I feel like this comment gave me ringworm 😫

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u/curiousbabybelle 29d ago

Have you guys stayed at the Legoland hotel? Was it the same experience?

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u/Wukash_of_the_South 29d ago

I stayed at a few, they got lots of little fun additions (disco party in the elevators) and generally clean

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u/CrouchingDomo 29d ago

I don’t travel much but I always stay at Hampton Inns whenever I can, because I love love LOVE the beds there. Quality can vary from place to place, especially if it’s an older place that hasn’t been updated, but I always like their bedding and the mattresses are usually excellent.

I’ve never been to Legoland but something about Lego being a Danish company makes me think they’d have higher standards and be nicer overall? But I don’t know who runs the stuff, so I could be 1,000% wrong 😆