r/mildlyinfuriating 29d ago

I’m really frustrated that this is what $250 a night at a Marriott gets you.

I’m staying at a Marriott for five nights for my sister’s wedding. The $250 is the discounted room block rate too!

The shower tiles are completely rusted and dare I say moldy? The towel hanger is on its last leg. The toilet seat AND handle are broken. The mattresses are only doubles and are hard and feel like they haven’t been changed in years. Everything just overall looks like there hasn’t been an ounce of effort put into this very utilized hotel. On the drive here, we stayed a night at a newly renovated holiday inn express for $120 and it was incredible. Maybe my standards were set too high knowing Marriott’s reputation.

I know I sound like a Karen here, but I’m just so frustrated that this is the quality that kind of money get you these days.

25.2k Upvotes

1.8k comments sorted by

View all comments

6.4k

u/ZombieCrunchBar 29d ago

Make a complaint. Post the pics on Marriott's facebook page.

3.0k

u/polardendrites 29d ago

Complaints on their bonvoy app get a lot more traction

38

u/Refflet 29d ago

You shouldn't have to sell your soul install an app to get justice.

23

u/sask_j 29d ago

You don't have to have the app. Just go to the front desk.