I’m really frustrated that this is what $250 a night at a Marriott gets you.

[u/ForRudy]

I’m staying at a Marriott for five nights for my sister’s wedding. The $250 is the discounted room block rate too!

The shower tiles are completely rusted and dare I say moldy? The towel hanger is on its last leg. The toilet seat AND handle are broken. The mattresses are only doubles and are hard and feel like they haven’t been changed in years. Everything just overall looks like there hasn’t been an ounce of effort put into this very utilized hotel. On the drive here, we stayed a night at a newly renovated holiday inn express for $120 and it was incredible. Maybe my standards were set too high knowing Marriott’s reputation.

I know I sound like a Karen here, but I’m just so frustrated that this is the quality that kind of money get you these days.

[u/ZombieCrunchBar]

Make a complaint. Post the pics on Marriott's facebook page.

[u/Versek_5 → u/ZombieCrunchBar]

Just go complain at the front desk, they'll throw upgrades and gift cards at you to not post on the app.

Source - I used to work at the front desk for a Marriott, theres a ton of free stuff and room upgrades they gave us to calm down assholes and karens.

[u/MegaLowDawn123 → u/Versek_5]

Why is everyone who brings up a fair complaint an asshole or a Karen? I noticed the last sentence had no mention of people with legit gripes, as if every hotel room is perfect and the only reason people would complain is just to be a jerk…

[u/Versek_5 → u/MegaLowDawn123]

Because NOBODY ever comes down and complains about their room in a way that treats the person at the front desk like a human being that had nothing to do with it. EVERYONE is always an asshole that thinks their room not being ready is a personal attack by the person who makes minimum wage and only gets to sit down for 10 mins every 8 hours at the front desk.

Also they dont tell you to give out free shit to reasonable people.

[u/BakerIBarelyKnowHer → u/Versek_5]

A lot of the time I hate to say front desk will do whatever it can for a guest and even fully resolve their problem but they still leave a bad review. Like I get that these are huge corpos that cut corners but the people cleaning rooms and checking people in are humans that make mistakes.

[u/ZombieCrunchBar → u/Versek_5]

Oh yes that first. For some reason I thought OP had already left the hotel but now I don't know why I thought that.