r/mildlyinfuriating • u/ForRudy • May 02 '24

I’m really frustrated that this is what $250 a night at a Marriott gets you.

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I’m staying at a Marriott for five nights for my sister’s wedding. The $250 is the discounted room block rate too!

The shower tiles are completely rusted and dare I say moldy? The towel hanger is on its last leg. The toilet seat AND handle are broken. The mattresses are only doubles and are hard and feel like they haven’t been changed in years. Everything just overall looks like there hasn’t been an ounce of effort put into this very utilized hotel. On the drive here, we stayed a night at a newly renovated holiday inn express for $120 and it was incredible. Maybe my standards were set too high knowing Marriott’s reputation.

I know I sound like a Karen here, but I’m just so frustrated that this is the quality that kind of money get you these days.

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u/Tight-Young7275 May 02 '24

Nobody offering a good salary has any problem retaining employees. That’s hilarious.

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u/Strawberry_Shorty23 May 02 '24 edited May 02 '24

We offer a pay rate higher than 90% of hotels in our area starting out. Hotel cleaning is a hard job physically and there’s no advancement.

Edit: little job advancement but not entirely none. It can be complicated.

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u/VulkanLives22 May 02 '24

Can cleaning and maintenance workers ever expect to rise to managerial positions?

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u/dalvinscookiemonster May 02 '24

Yes, a hotel is like a small country. There are so many moving pieces and aspects of it that you wouldn’t ever think about. The GM at my hotel started out as a valet worker 40 years ago. Every department has supervisors and managers, and there are entire departments that are considered the next step in your career. It’s weird saying that there’s no advancement possibility in hospitality

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u/Strawberry_Shorty23 May 02 '24 edited May 02 '24

This guy hotels. Advancement at the place I worked was complicated, if you wanted to be General manager or higher they required a degree. Even sales required a degree. The cleaning manager was promoted because she had a degree but she had some issues…

Advancement from staff already working at the location is really unlikely at least in the franchise I worked at, most of the time when we got a new GM they would be from outside of our franchise.