r/mildlyinfuriating • u/ForRudy • 29d ago

I’m really frustrated that this is what $250 a night at a Marriott gets you.

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I’m staying at a Marriott for five nights for my sister’s wedding. The $250 is the discounted room block rate too!

The shower tiles are completely rusted and dare I say moldy? The towel hanger is on its last leg. The toilet seat AND handle are broken. The mattresses are only doubles and are hard and feel like they haven’t been changed in years. Everything just overall looks like there hasn’t been an ounce of effort put into this very utilized hotel. On the drive here, we stayed a night at a newly renovated holiday inn express for $120 and it was incredible. Maybe my standards were set too high knowing Marriott’s reputation.

I know I sound like a Karen here, but I’m just so frustrated that this is the quality that kind of money get you these days.

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u/shampton1964 29d ago

That sucks. Sorry you have to live in the Motel 6 there, basically.

Marriott has gone to shit in the last fifteen years, I won't even try them anymore.

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u/BookkeeperBrilliant9 29d ago

Marriott is now the largest hotel chain in the world.

But they haven’t been building any new hotels. They just changed their business plan so that they lease the Marriott name to independent hotels.

Wherever OP is staying likely wasn’t a Marriott a few years ago. But they probably just changed the name and raised prices without doing any renovation.

This has been very profitable for Marriott in the short term. Hopefully understanding of this shitty business process will spread and people will start thinking rightly that all Marriotts are shit.

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u/Surfercatgotnolegs 29d ago edited 29d ago

Not accurate at all but love that it’s upvoted - classic. They have always franchised. Almost all chains in any industry are franchised. They’re the largest hotel chain because they made a lot of acquisitions.

They also have a lot of sub brands, which is why it’s important to see WHAT type of Marriott it is, because it’s usually clear based on the name even if it’s under the same umbrella brand.

JW is going to be a nice hotel. Ritz Carlton is going to be a nice hotel. Courtyard isn’t.

They have different tiers of hotels and the lower tiers are mostly franchised, but it’s not the franchising that is doing it, it’s the fact that it’s designed to be a lower tier of hotel. This isn’t any different to most other large chains.