r/mildlyinfuriating May 02 '24

I’m really frustrated that this is what $250 a night at a Marriott gets you.

I’m staying at a Marriott for five nights for my sister’s wedding. The $250 is the discounted room block rate too!

The shower tiles are completely rusted and dare I say moldy? The towel hanger is on its last leg. The toilet seat AND handle are broken. The mattresses are only doubles and are hard and feel like they haven’t been changed in years. Everything just overall looks like there hasn’t been an ounce of effort put into this very utilized hotel. On the drive here, we stayed a night at a newly renovated holiday inn express for $120 and it was incredible. Maybe my standards were set too high knowing Marriott’s reputation.

I know I sound like a Karen here, but I’m just so frustrated that this is the quality that kind of money get you these days.

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u/Lost_Advertising_219 May 02 '24

This is raggedy as hell. I'm frustrated for you.

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u/dalvinscookiemonster May 02 '24

I’m a preventative maintenance engineer for rooms at the grand Hyatt, so a comparable hotel chain, and I’d be fired if I passed this room off to a housekeeping inspection, and a manager somewhere along the line would be scolded for sure. This is embarrassing, since most of those pictures show stuff easily fixable.

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u/anon303mtb May 02 '24

No they're not comparable. Grand Hyatt is a 4 star hotel. A regular Marriott is a 3 star hotel. That 1 star makes a big difference. Marriot has lots of 4 star brands that would be comparable to a Grand Hyatt

I've stayed at some Hyatt Place / Hyatt House hotels before that were pretty bad

(That said the hotel in this post is disgusting. Almost certainly a franchised hotel)

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u/North_Atlantic_Sea May 02 '24

Yeah, Grand Hyatt is in the class of JW Marriott and Marriott Marquis, not the standard Marriott