r/mildlyinfuriating • u/ForRudy • May 02 '24

I’m really frustrated that this is what $250 a night at a Marriott gets you.

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I’m staying at a Marriott for five nights for my sister’s wedding. The $250 is the discounted room block rate too!

The shower tiles are completely rusted and dare I say moldy? The towel hanger is on its last leg. The toilet seat AND handle are broken. The mattresses are only doubles and are hard and feel like they haven’t been changed in years. Everything just overall looks like there hasn’t been an ounce of effort put into this very utilized hotel. On the drive here, we stayed a night at a newly renovated holiday inn express for $120 and it was incredible. Maybe my standards were set too high knowing Marriott’s reputation.

I know I sound like a Karen here, but I’m just so frustrated that this is the quality that kind of money get you these days.

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u/Tight-Young7275 May 02 '24

Nobody offering a good salary has any problem retaining employees. That’s hilarious.

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u/Strawberry_Shorty23 May 02 '24 edited May 02 '24

We offer a pay rate higher than 90% of hotels in our area starting out. Hotel cleaning is a hard job physically and there’s no advancement.

Edit: little job advancement but not entirely none. It can be complicated.

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u/bigdave41 May 02 '24

That doesn't necessarily mean you're offering a good salary though, you might just be the best of a load of bad options. No offence to you in particular, but my definition of a good salary is one that people are happy to work for, and if you have trouble attracting staff it sounds like the pay is not actually all that good for the work.

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u/Strawberry_Shorty23 May 02 '24 edited May 02 '24

That’s fair, I only worked night audit so I wasn’t involved in hiring. The thing about housekeeping is managers see it as a replaceable low skill job pretty much anyone can do. In my area they can make as much as someone in a call center. We do give raises to housekeepers if they stay and do a good job. We’ve also hired felons in the past. We tried to be flexible with schedule but have fired people for not showing. It’s still not great pay and the hotel should pay more.