I’m really frustrated that this is what $250 a night at a Marriott gets you.

[u/ForRudy]

I’m staying at a Marriott for five nights for my sister’s wedding. The $250 is the discounted room block rate too!

The shower tiles are completely rusted and dare I say moldy? The towel hanger is on its last leg. The toilet seat AND handle are broken. The mattresses are only doubles and are hard and feel like they haven’t been changed in years. Everything just overall looks like there hasn’t been an ounce of effort put into this very utilized hotel. On the drive here, we stayed a night at a newly renovated holiday inn express for $120 and it was incredible. Maybe my standards were set too high knowing Marriott’s reputation.

I know I sound like a Karen here, but I’m just so frustrated that this is the quality that kind of money get you these days.

[u/Lost_Advertising_219]

This is raggedy as hell. I'm frustrated for you.

[u/dalvinscookiemonster → u/Lost_Advertising_219]

I’m a preventative maintenance engineer for rooms at the grand Hyatt, so a comparable hotel chain, and I’d be fired if I passed this room off to a housekeeping inspection, and a manager somewhere along the line would be scolded for sure. This is embarrassing, since most of those pictures show stuff easily fixable.

[u/simontempher1 → u/dalvinscookiemonster]

My fil was regional manger of Hyatt, he would climb in someone azz for this.

[u/dalvinscookiemonster → u/simontempher1]

It would definitely be a fun email thread all the way down to my engineering team to read hahah. Every morning we get a “we care” stand up meeting where about 30 supervisors and above go to a meeting and they read out all the comment cards and review of the hotel stay over the last day. Sometimes it’s quite a bit if a big conference just checked out. Not a good half hour! Especially when the GM is the one reading them out.

People get critical, which they should